Medical Answering Service, Telephone Answering Service – MedConnectUSA

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  • MedConnectUSA
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  • MedConnectUSA

medical answering service Exceptional Medical Answering & Telemessaging Services If you're looking for the optimum way to respond to patients…without adding staff, MedConnectUSA is the answer. With our medical answering and telemessaging services, you can "extend" your office, so your patients receive the service they deserve no matter when they call. Our operators can assist your callers during after-hours, weekends and holidays - or whenever you can't. Best of all, we're available on an as-needed basis, so you only pay for the services you use.

Our medical answering and telemessaging services include: Operator1

  • Cost-effective operator delivery.
  • Voice mail for direct and easy access.
  • Convenient text messages.
  • Back-up email messages.
  • Paging services to any service provider.

medical answering service Dependable, Specialized Services

MedConnectUSA specializes in providing answering services, as well as voicemail-assisted answering for medical and dental offices. So our experienced and trained operators know exactly how to respond to medically-related calls. That's all they do. That means urgent calls from your patients are handled promptly and efficiently - and never have to compete with calls about clogged drains or faulty wiring.

medical answering service U.S. Operators With HIPAA Training

Our operations are based in the United States and all our calls remain inside the country. Unlike our competitors, we don't send callers to India and other countries. What's more, our operators undergo continuing Health Insurance Probability and Accounting Act training. Whenever your patients call, you can be sure they'll receive the prompt, polite and professional attention they deserve. No other answering and telemessaging company can give you the level of quality MedConnectUSA can.

Take advantage of MedConnectUSA answering and telemessaging services. Sign up now and receive your first month of service FREE!

 
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News Flash

Client Testimonial-OB/GYN

Our practice is part of a 12 office system catering to OB/GYN patients.  We made the choice to move our answering service needs to MedConnectUSA because of their professionalism, track record of...

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Assisting Fire Victims

Wild fires in San Diego County California in 2003 and again in 2007 displaced people and shut down medical services for thousands.   Because of MedConnectUSA’s disaster plan and redundant systems...

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Client Testimonial-Pediatric

We are a large pediatric practice with several physicians that has utilized MedConnectUSA’s services for more than 7 years.  During this time, we have had no complaints from our patients regarding...

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2012 AWARD OF EXCELLENCE

MedConnectUSA has been honored with the exclusive ATSI 2012 Award of Excellence for the seventh consecutive year. This award is presented annually by the Association of TeleServices International...

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Client Testimonial-Crisis Line

MedConnectUSA has provided answering services to our office for more than 10 years.   Our center runs a crisis line for mentally ill patients who have nowhere else to turn.   Before MedConnectUSA...

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2010 AWARD OF EXCELLENCE

Outstanding Service Earns National Award MedConnectUSA has been honored with the exclusive 2010 Award of Excellence for the fifth consecutive year. The award is presented annually by the Association...

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Assisting Hurricane Sandy "frankenstorm" Victims

October 28, 2012 Hurricane Sandy has been called “superstorm” and “frankenstorm” as most of the Eastern United States get hit this week.  Many have said this is the largest storm to hit the...

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Assisting Blizzard Victims

In February 2010 30” of snow hits the east coast and shuts down many offices.   According to the newspapers it is the worst storm since 1922 and before that 1772!   Many areas of the East Coast...

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Answering Service Year in Review

We at MedConnectUSA continue to adapt and overcome obstacles in order to serve our clients and their patients better.   This has been a very tough year for many of us and the medical answering...

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Bracing for Hurricane Irene

In August 2011 many residents and businesses on the east coast including Florida, North Carolina, Virginia, New York,  New Jersey, and many other areas were notified to prepare for the worst and...

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HIPAA Secure Message App

MedConnectUSA is proud to announce that our Secure Messaging App for Iphone, Ipad, Blackberry, and Android smart phones has been released for use to all of our clients. With our secure messaging app...

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Keeping Flood Victims in Operation

In May 2010 there was a devastating flood that killed 21 people in Nashville Tennessee, Mississippi, and Kentucky.  There were many medical offices that were affected and forced to shut down due to...

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Client Testimonial-Internal Medicine

We are extremely satisfied with the services provided by MedConnectUSA to both our office and patients.  Prior to using MedConnectUSA, we relied solely on an automated phone attendant to handle our...

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2011 AWARD OF EXCELLENCE

MedConnectUSA has been honored with the exclusive ATSI 2011 Award of Excellence for the sixth consecutive year. This award is presented annually by the Association of TeleServices International...

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Client Testimonial-Surgery

I manage a surgery practice with 4 surgeon’s which is very challenging at times.   By using MedConnectUSA  as our answering service much of the day to day pressure of handling our after-hours...

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  • After Hours Answering Service
  • Telephone Receptionist
  • Helpdesk Services
  • Emergency Messaging
  • Disaster Standby
  • Appointment Setting
  • Customized Solutions
  • Nationwide Service
  • 24 Hours/365 Days Service
  • Text Paging to Any Cell Phone
  • Email/ Fax Message Delivery
  • Web On-Call  Management
  • Web Message Access
  • Calls Documented/Recorded
  • Custom Reporting
  • Custom Designed Rate Plans
  • Award Winning Service
  • Management Always On Duty
  • Highly Trained Operators
  • Professional & Courteous
  • Knowledgeable & Experienced
  • Personal Service
  • 100% Confidential
  • HIPAA Compliant
  • Medical Only Answering Service
  • 20+ Years In Business 24/7/365
  • Redundant Back Up Power
  • Redundant Phone Carriers
  • Emergency Facilities
  • Iron Mountain Back Up
  • Multiple Locations
  • No Calls Outsourced
  • All Calls Answered in USA