We are extremely satisfied with the services provided by MedConnectUSA to both our office and patients. Prior to using MedConnectUSA, we relied solely on an automated phone attendant to handle our messaging and paging. Though this system was generally reliable, it had many shortcomings. I must say switching to MedConnectUSA’s answering service has made my life much easier. My messages are now clear and I don’t have to listen to them multiple times. When paged, we no longer have to have our medical staff dial in and go through hoops to get their messages. With MedConnectUSA’s guaranteed 2 way paging confirmation it eliminates the liability of not receiving our messages. We find MedConnectUSA’s staff to be courteous while still weeding out the non emergency calls. We all rest easier knowing that MedConnectUSA’s operators are manning our lines! Thank you for helping us be more productive… I wish we would have found you even sooner!
Gail S., Administrator
