Disasters happen, but they’re simply not predictable. However, you do have some control over how you respond to catastrophes and emergencies, and one vital part of your response is preparation. From snowstorms to hurricanes, natural disasters are a real risk. There’s a high chance that you may lose power for any given length of time, and also lose all your calls. With the right disaster recovery solution, you don’t have to worry about communicating with your patients, because a high-quality call center is already organized and equipped for emergencies.
A superior answering service is mindful about everything they do, because vigilance is naturally part of the work of skilled operators and watchful managers. So it should come as no surprise that a first-class answering service has a backup plan for their backup plan. MedConnectUSA has a disaster recovery plan that includes not only generators and redundant phone lines, but also emergency facilities that are ready to handle calls no matter what kind of cataclysmic crisis occurs. Like the Energizer bunny, it’s an answering service that never dies.
Whether you have medical or dental patients, they still need you, no matter what the weather is doing. The weather should not get in the way of delivering consistent service to your customers. A disaster recovery plan for your office is not just a nicety – it’s a necessity. Mother Nature is always planning her next squall, and it may be lurking around the corner. Catastrophes aren’t some far off problem, either; every region of the country sees some kind of disaster on an annual basis. If you believe in the “Be Prepared” motto of Boy Scouts, then this is your opportunity to shine. It is possible to protect and look after your patients no matter what the weather’s doing, in true scout fashion. Solidify your strategies for dealing with emergencies today!