MedConnectUSA is a leading provider of medical answering and telemessaging services and has been serving the needs of the health care industry since 1991. The company's goal is to become a trusted extension of medical and dental clients to help them assist their patients whenever their offices are closed or unavailable.
Unlike many answering services, MedConnectUSA does not cater to plumbers, electricians, or other businesses. MedConnectUSA operators specifically handle routine and emergency calls from medical patients. In addition, all calls handled by the company are answered by HIPAA-trained, U.S. operators.
MedConnectUSA prides itself on being large enough to meet customers' complete needs, yet responsive enough to offer personalized service. MedConnectUSA doesn't believe in cookie-cutter solutions. By using custom-developed answering equipment, the company is able to adapt its services to meet the individual needs of clients. Its system can even provide clients with detailed records, in case they have an issue with a patient.
A closely-held company, MedConnectUSA strives to provide medical clients with exceptional, high quality service. And as a member of the Association of Teleservices International, MedConnectUSA subscribes to the highest standards of our industry. Because of its dedication and quality, the company has earned the association's coveted Award of Excellence for 2001, 2002, 2004, 2006,2007,2008,2009, 2010, 2011, 2012, and 2013!