Medical Answering Service, Telephone Answering Service – MedConnectUSA

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  • MedConnectUSA
  • MedConnectUSA
  • MedConnectUSA

medical answering service Exceptional Medical Answering & Telemessaging Services If you're looking for the optimum way to respond to patients…without adding staff, MedConnectUSA is the answer. With our medical answering and telemessaging services, you can "extend" your office, so your patients receive the service they deserve no matter when they call. Our operators can assist your callers during after-hours, weekends and holidays - or whenever you can't. Best of all, we're available on an as-needed basis, so you only pay for the services you use.

Our medical answering and telemessaging services include: Operator1

  • Cost-effective operator delivery.
  • Voice mail for direct and easy access.
  • Convenient text messages.
  • Back-up email messages.
  • Paging services to any service provider.

Dependable, Specialized Services

MedConnectUSA specializes in providing answering services, as well as voicemail-assisted answering for medical and dental offices. So our experienced and trained operators know exactly how to respond to medically-related calls. That's all they do. That means urgent calls from your patients are handled promptly and efficiently - and never have to compete with calls about clogged drains or faulty wiring.

U.S. Operators With HIPAA Training

Our operations are based in the United States and all our calls remain inside the country. Unlike our competitors, we don't send callers to India and other countries. What's more, our operators undergo continuing Health Insurance Probability and Accounting Act training. Whenever your patients call, you can be sure they'll receive the prompt, polite and professional attention they deserve. No other answering and telemessaging company can give you the level of quality MedConnectUSA can.

Take advantage of MedConnectUSA answering and telemessaging services.
Sign up now and receive your first month of service FREE!

 

 

News!

FOR IMMEDIATE RELEASE

Monday, June 22, 2009

Outstanding Service Earns National Award

MedConnectUSA has been honored with the exclusive 2009 Award of Excellence for the fourth consecutive year. The award is presented annually by the Association of TeleServices International (ATSI)

Read More...


ATSI: Spotlight on Communication

Recent Blogs

You Require HIPAA Training So Why Shouldn’t Your Call Service?
Wednesday, 03 February 2010
There are many reasons why the government put HIPAA laws into effect. As the owner of a medical practice, you are most likely quite familiar with the... Read more...
Not Every Call Center is the Same
Monday, 01 February 2010
It is easy to make the mistake when choosing how to field after hours calls. It is easy to think that any call center is the same. It is extremely... Read more...
Three Reasons to Use a Medical Call Answering Service
Friday, 29 January 2010
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What Happens When a Live Answering Service Lets You Down
Thursday, 28 January 2010
It can happen, especially if you do not choose a quality live answering service. For a medical professional, it can be a disaster. A breach of... Read more...
What Happens When You Find the Right Medical Answering Service
Wednesday, 27 January 2010
Choosing the right medical answering service is vital to the professionalism of your business. It is easy to forget since you know the difference,... Read more...
When a Patient Calls: What a Nurse Telephone Triage Can Offer
Tuesday, 26 January 2010
Just choosing to employ an answering service is a step in the right direction for any medical business. When your patient calls and hears a live... Read more...
When an Emergency Strikes, Your Patients Need a Quality Medical Call Center
Monday, 25 January 2010
It may be hard to remember things from your patients’ perspective sometimes, and while you may be focusing on running your business correctly, it... Read more...
When You Are Needed Most: Disaster Recovery Plans are Vital for You and Your Patients
Sunday, 24 January 2010
Disasters can strike, and they generally do not come along with advance notice. Whether you live in a coastal town and the threat of a hurricane can... Read more...
From the Patient’s View: A Physician Answering Service
Thursday, 21 January 2010
Consider the scenario from a patient’s perspective instead of from your perspective. When a patient calls your office after hours, there are... Read more...
Choosing an Answering Service that Offers Privacy and Professionalism
Tuesday, 19 January 2010
As a medical professional, there are certain things that become extremely important to you. These things take on a new meaning due to the sensitivity... Read more...

  • After Hours Answering Service
  • Telephone Receptionist
  • Helpdesk Services
  • Emergency Messaging
  • Disaster Standby
  • Appointment Setting
  • Customized Solutions
  • Nationwide Service
  • 24 Hours/365 Days Service
  • Text Paging to Any Cell Phone
  • Email/ Fax Message Delivery
  • Web On-Call  Management
  • Web Message Access
  • Calls Documented/Recorded
  • Custom Reporting
  • Custom Designed Rate Plans
  • Award Winning Service
  • Management Always On Duty
  • Highly Trained Operators
  • Professional & Courteous
  • Knowledgeable & Experienced
  • Personal Service
  • 100% Confidential
  • HIPAA Compliant
  • Medical Only Answering Service
  • 20+ Years In Business 24/7/365
  • Redundant Back Up Power
  • Redundant Phone Carriers
  • Emergency Facilities
  • Iron Mountain Back Up
  • Multiple Locations
  • No Calls Outsourced
  • All Calls Answered in USA